CUSTOMER ENGAGEMENT AND COMMERCE


FROM FIRST TOUCH TO FINAL TRANSACTION,
ENGAGEMENT IS LIVE
Satisfy customer needs in the moment, at every touchpoint.

The key to engaging customers? Predicting their needs—and fulfilling them in the moment. With live profiling and omnichannel commerce from SAP Hybris, you can drive individualized experiences for every customer, at every touchpoint. Every time.

 

SAP Hybris


SAP Hybris solutions use the latest technology to turn volumes of customer data into insight that engages customers in an individualized way—whatever channel or device they choose.

RUNNING LIVE WITH SAP
HELPS PIAGGIO
DELIVER GREAT BRAND EXPERIENCES
IMPACT

Evolve your business model. Eliminate complexity. Engage your customers.


Our customers spend time unlocking new opportunities, not integrating systems. SAP Hybris solutions bring together teams and processes—from marketing and sales to billing and the back office—to help businesses stay agile and customer-driven.

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PREGIS
Implementation
on schedule and within budget

Using SAP S/4HANA and SAP Hybris Cloud for Sales, Pregis completed the digital transformation project in 16 weeks, deploying a cohesive solution to support its aggressive, customer-centric growth strategy.

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NATIONAL HOCKEY LEAGUE
More fans,
more time together

In the arena, on the go, or at home, fans got more from the game through personalized digital experiences and vivid, interactive player statistics. The result? A whopping 25% increase in fan engagement.

“To keep customers loyal is fundamental, but the concept of loyalty today has changed. People are loyal to companies, not just because they like a product. They are loyal because companies deliver great brand experiences.”

-Chiara Ugozzoli
Global Head of Digital Marketing & CRM
Piaggio Group