It’s never been easier for customers to determine which companies provide stand-out experiences—and which ones don’t. Retailers can no longer differentiate themselves based only on the features and benefits of their products and services. Instead, they need to win the hearts of customers and employees by generating positive feelings for their brand and actively reacting to negative ones. That’s why Best Run Retailers listen to feedback and sentiments; understand what, when, and why things are happening; and take the right action at the right moment.
ARE USING SAP
Successful retailers don’t just react to problems as they occur. They try to predict and mitigate those problems before they ever happen.
CUSTOMERS FOR LIFE
Turning a first-time buyer into a lifetime customer requires an amazing buying journey and a flawless customer experience. We’ll show you what it takes to keep your customers coming back.
Detego develops and delivers a cloud-hosted RFID platform which digitises traditional stock management processes, making them more accurate and more efficient.
Groupsoft is a SAP Services Partner and systems integrator providing innovative SAP implementation and IT consulting services.
Rizing’s objective is to enable every business that uses SAP solutions to achieve a truly intelligent enterprise while being propelled along the transformation journey.
Attune is an SAP technology partner that focuses exclusively on the fashion and lifestyle industries, working with some of the most well-known brands in the industry.
Mirakl is powering the platform economy by providing the technology, expertise and partner ecosystem needed to launch an eCommerce marketplace.
Bloomreach software enables highly personalized digital experiences for enterprises around the world. Bloomreach’s flagship product, Bloomreach Experience (brX), combines AI-driven search and merchandising tools with a next-gen content management system (CMS).
Increase control over your small business with software designed to grow with you. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information – so you can drive profitable growth.
It has always been, and will always be, about the customer. Leading retailers are delighting their customers, no matter how they choose to engage. We’re purpose driven at SAP, we want to help companies run better.
With SAP S/4HANA for Agreement Profitability and Negotiation, gicom and SAP offer a complete suite of tools to boost profitability and optimize your margin across a digital end-to-end process. The solution supports customers by helping them to strategize, simulate, calculate, digitize, document and settle all agreements.
By empowering the store associate KIT drives sales through four key features and functions – Clienteling, Assisted Selling, Store Operations and Store Dashboard. KIT puts the retail store at the heart of the customer journey, creating a connected store which enhances the retail experience.
INSIGHTS AND ACTIONS FROM EXPERIENCE DATA (X-DATA) AND OPERATIONAL DATA (O-DATA)
EVERYONE IS TALKING ABOUT THE INCREDIBLE
RESULTS THAT HAPPEN WHEN YOU CAN LISTEN TO
CUSTOMERS, UNDERSTAND WHAT THEY NEED,
AND ACT QUICKLY.
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