EXPERIENCE.

THE FUTURE

OF RETAIL.
 
It’s never been easier for customers to determine which companies provide stand-out experiences—and which ones don’t. Retailers can no longer differentiate themselves based only on the features and benefits of their products and services. Instead, they need to win the hearts of customers and employees by generating positive feelings for their brand and actively reacting to negative ones. That’s why Best Run Retailers listen to feedback and sentiments; understand what, when, and why things are happening; and take the right action at the right moment.

 

COUTURE CONNECTIONS
Fashioning Improved Customer

Loyalty with Experience Data
LEARN HOW TO DELIVER
BREAKTHROUGH RETAIL

EXPERIENCES
Successful retailers don’t just react to problems as they occur. They try to predict and mitigate those problems before they ever happen.
DISCOVER HOW TO
CONNECT WITH

CUSTOMER AND

EMPLOYEES ON A

DEEPER LEVEL
Learn what matters most to each customer and what inspires every employee.
START CREATING
CUSTOMERS FOR LIFE
Turning a first-time buyer into a lifetime customer requires an amazing buying journey and a flawless customer experience. We’ll show you what it takes to keep your customers coming back. 
TURN LIKE
INTO LOVE
Understand what shoppers are feeling and how to act on it by combining experience and operational data.
MEET OUR INCREDIBLE PARTNERS
Detego

Detego develops and delivers a cloud-hosted RFID platform which digitises traditional stock management processes, making them more accurate and more efficient.

Groupsoft

Groupsoft is a SAP Services Partner and systems integrator providing innovative SAP implementation and IT consulting services.

Rizing

Rizing’s objective is to enable every business that uses SAP solutions to achieve a truly intelligent enterprise while being propelled along the transformation journey.

Attune

Attune is an SAP technology partner that focuses exclusively on the fashion and lifestyle industries, working with some of the most well-known brands in the industry.

Mirakl

Mirakl is powering the platform economy by providing the technology, expertise and partner ecosystem needed to launch an eCommerce marketplace.

Bloomreach

Bloomreach software enables highly personalized digital experiences for enterprises around the world. Bloomreach’s flagship product, Bloomreach Experience (brX), combines AI-driven search and merchandising tools with a next-gen content management system (CMS). 

SAP ERP for Small and Medium Sized Businesses

Increase control over your small business with software designed to grow with you. Streamline key processes, gain greater insight into your business, and make decisions based on real-time information – so you can drive profitable growth.

Esri

It has always been, and will always be, about the customer. Leading retailers are delighting their customers, no matter how they choose to engage. We’re purpose driven at SAP, we want to help companies run better.

Gicom

With SAP S/4HANA for Agreement Profitability and Negotiation, gicom and SAP offer a complete suite of tools to boost profitability and optimize your margin across a digital end-to-end process. The solution supports customers by helping them to strategize, simulate, calculate, digitize, document and settle all agreements.

Keytree

By empowering the store associate KIT drives sales through four key features and functions – Clienteling, Assisted Selling, Store Operations and Store Dashboard. KIT puts the retail store at the heart of the customer journey, creating a connected store which enhances the retail experience.


INSIGHTS AND ACTIONS FROM EXPERIENCE DATA (X-DATA) AND OPERATIONAL DATA (O-DATA)

EVERYONE IS TALKING ABOUT THE INCREDIBLE

RESULTS THAT HAPPEN WHEN YOU CAN LISTEN TO

CUSTOMERS, UNDERSTAND WHAT THEY NEED,

AND ACT QUICKLY.
JOIN THE CONVERSATION

Join the conversation @SAP_Retail

#SAPRETAIL   #NRF2020   @SAP_Retail