SAP Institute for Digital Government
Keeping digital government simple for the future


The SAP Institute for Digital Government (SIDG) is a think tank that aims to create value for government by leveraging digital capability to meet the needs of citizens and consumers of government services.

Working globally
Industry thought leadership and innovation in digital
Exploring new technologies and business insights
Latest News & Activity
SAP Innovation Awards
2018: Winner

Queensland Office of State Revenue

Providing improved taxpayer services that are insight-driven, proactive and personalised

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SAP Innovation Awards
2020: Winner

Commonwealth of Pennsylvania

Revolutionize Internal Auditing using SAP Data Intelligence  


SAP Innovation Awards
2021: Winner

Services Australia


Payment Utility Platform disbursing 100% of pensions to Australians


SAP Innovation Awards
2021: Provincie Noord - Brabant


Digitizing Core Processes for Citizens and Employees


SAP Innovation Awards
2019: State of Arkansas

Reducing Prison Recidivism through Data Science on SAP HANA

From our point of view

As thought leaders we tackle the complex problems through digital technologies to help keep digital government simple for the future.

Defining digital government

The Institute defines digital government as the production and access to data, services and content, sourced and distributed across the digital ecosystem, to create public value (derived from the OECD definition of digital government).

Our Partners

We are delighted to partner with the SAP Institute for Digital Government on researching important issues relating to use of digital technology in the public sector. We have depth of expertise in data analytics, digital support for decision making and complex service delivery that we will harness for this collaboration with SAP as it works to support the development of digital government processes relating to social protection.

Professor Shirley Gregor, Associate Dean (Research) of the ANU College of Business and Economics

It is impressive to see the launch of a think tank with a focus on how digital innovation can transform social protection. Public social services organisations are under continuing pressure to deliver efficient and effective services in rapidly changing social and economic conditions. We look forward to collaborating with the Institute in areas of interest to our broad membership base across Europe.

John Halloran, Chief Executive, ESN, UK

Social security requires increasingly innovative digital solutions to provide effective and quality services to citizens. The ISSA is therefore pleased to be associated with the launch of the SAP Institute for Digital Government and looks forward to collaboration for excellence in the analysis and delivery of social security.

Hans-Horst Konkolewsky, Secretary General, International Social Security Association, Geneva

Seoul Digital Foundation(SDF)
"It is important to build infrastructure to solve citizen-led urban issues. We are happy to work together with SIDG Korea to solve city problems and foster digital industries in Seoul. "
SDF Chairman Lee Chi-hyeong

Seoul Business Agency(SBA)
“In the Industry 4.0 era, the SBA is pleased to be partner with the SIDG Korea and looks forward to collaborating in digital transformation of Seoul-based Startups and SMEs.”
Harrison Lim, Director General of SBA

JUNE 2023 Malmö, 14-16 June 2023
European Social Services Conference

Explore how technological advancements can help to improve the delivery of social services and streamline service delivery for citizens.

JULY 2022 Canberra 26 July
Government Services Summit 2022

Exploring service transformation across all levels of local, state and federal government, and will look at practical opportunities to create a new economy-wide approach to unified public services delivery.

OCTOBER 2022 Washington 6-7 October
AI World Government 2022

A two-day forum to educate federal agency leaders on proven strategies and tactics to deploy AI and cognitive technologies.