SAP Universal ID is a program that provides you easier access to our SAP Portals. With SAP Universal ID you will get one single SAP account for life. It provides you the ability to choose between your S- and P-user IDs and to manage your own profile. You will login once with your SAP Universal ID and you are able to use it for all your accounts wherever you work and enables you easily to switch between them. SAP for Me together with ONE Support Launchpad were the first platforms for you to create and use your SAP Universal ID. In the ensuing months further platforms will follow.

You can create your SAP Universal ID once you have an existing account with SAP for Me. There you have three different options to trigger the creation of your SAP Universal ID
 

1) on the landing page of SAP for Me,

2) as logged-in user on the home page of SAP for Me and

3) in the user profile of SAP for Me under “My Account”.

Click the button “Create your Universal ID”. Afterwards a window pops up. You will be asked if you want to create a new SAP Universal ID or if you already have one and want to link further accounts to it. Depending on your need please click either the button “Get Started” to create a new SAP Universal ID or on “Link accounts to my Universal ID”.

After a small SAP Universal ID introduction, you will be asked to fill out a registration form. You need to provide at a minimum, your first name, last name, country and your e-mail address. The e-mail address is then your login identifier for your SAP Universal ID. Furthermore, you need to provide a password and re-enter it. At the end, ensure that you have read and understood our Privacy Statement. You will need to confirm that you read the Privacy Statement.

Our goal is it to integrate SAP Universal ID and its new data models to many different SAP Portals, which will take place in different phases. Currently SAP for Me, SAP ONE Support Launchpad, SAP Support Portal and couple more platforms support the login with the Universal ID and its linked accounts. Keep checking back here for the latest updates on their full integration and the integration of additional platforms.

The SAP Universal ID will launch in late 2019 and will be optional for S and P-Users accessing SAP for Me. In the months that follow, it will be necessary to have an SAP Universal ID to access all remaining SAP platforms on a rolling basis.  

Your SAP Universal ID is an e-mail address (could also be your private e-mail address) and password of your choice. Note that at least one valid S- or P- User ID needs to be linked to the SAP Universal ID.  

In the first phase, we will compile S-Users to one account by using only one password. Hence, you don’t have to remember all your S-User numbers by heart. For the future we are planning to add functionalities that allows you to switch accounts without having to log out and log back in.  

Currently supported desktop browsers are the latest versions of Firefox, Chrome, Safari, Edge. On smartphone and tablet, the latest versions of iOS and Android are supported. Unfortunately, Universal ID does not support IE (Internet Explorer).

If you have trouble logging in with your Universal ID, please make sure that you have linked at least one P- or S-User associated with your primary Universal ID email address. To do so, please go to https://universalid.sap.com/create and click on ‘Link accounts to my SAP Universal ID’. After providing your credentials, please link at least one P- or S-User associated with your primary Universal ID email address. Afterwards you will be able to authenticate on the integrated platforms.

At the moment, having a self-service to delete its own SAP Universal ID account is not possible, but which will be in scope very soon. Please get in touch with our support and we can make it possible for you. 

Yes, you can, but please keep in mind that you still have to link existing S- or P-User accounts to your SAP Universal ID account. Otherwise you are not able to login to the platform.  
This is a known issue and we are currently working on highest priority on this to allow you to put any personal email address to your SAP Universal ID and use it to login on SAP for Me. 

Please contact our support and we can help you of retiring the users.

Currently changing the email of your SAP Universal ID is not supported, but we are working on it. In the meantime please send us a change request via the "Contact Us" section on the right sidebar.

No. Please note that if an email is already verified and linked, this email cannot be used by anyone else. Otherwise this implies we would break our security and legal regulatory.

To create your unique SAP Universal ID you must have an existing account with SAP for Me. You can create you Universal ID either via this link or directly from your profile at SAP for Me under “My Account”.

Click the button “Create your Universal ID”. Afterwards a window pops up. You will be asked if you want to create a new SAP Universal ID or if you already have one and want to link further accounts to it. Depending on your need please click either the button “Get Started” to create a new SAP Universal ID or on “Link accounts to my Universal ID”.

After a small SAP Universal ID introduction, you will be asked to fill out a registration form. You need to provide at a minimum, your first name, last name, country and your e-mail address. The e-mail address is then your login identifier for your SAP Universal ID. Furthermore, you need to provide a password and re-enter it. At the end, ensure that you have read and understood our Privacy Statement. You will need to confirm that you read the Privacy Statement.  

The verification code is needed to verify your e-mail. The purpose for verification code is to verify that you own the email address you mentioned on the previous step. Once you enter the verification code that is provided, click on the “Submit” button. Once you receive the verification code, you will have 15 minutes to use it otherwise the verification code will be inactive. If you did not receive an e-mail within this timeframe, click on the “Resend” button. In a view seconds you will receive a new verification code via e-mail.  

First, please check the e-mail address is entered correctly. Be sure to check your Junk or Spam folder if you have not yet received an email. You can press the “Resend” button to request a new verification code. If you find a typo in your e-mail address, you must start the creation process from the beginning.  

After you have verified your e-mail address, you will be forwarded to the Linking Manager. The linking manager will retrieve accounts matching the email you have verified.  If no accounts are found, click the "link accounts" button to verify an email address that is linked to an account you would like to link. If you want to connect your existing accounts, optionally you can enter a nickname and link the account by a click on the “Link Account” button. If you have linked all needed accounts, you can continue with the set up by pressing the button “Continue”.  

You know that your SAP Universal ID is created, when you see a window that informs you about the successful set-up:” You are all set with Universal ID!”.   

Now you will be able to view your SAP for Me Profile with the new set of information about your SAP Universal ID by a click on “View My Profile” and choose the account you want to browse with.  

Your SAP for Me Profile displays your personal information you have provided during the creation process of your SAP Universal ID, your contact details of the selected S and P-User and the respective company data. You can find this information if you follow the navigation bar to “Overview”.  

You will be able to manage your account if you click on the navigation bar “My Accounts”.  

Yes, you can add further accounts if you have an SAP Universal ID account. To do this, you need to go into your SAP for Me Profile and go to “My Accounts” and click the button “Link Additional Accounts”. Here you can set all the information requested to link an account. You can link all S-Users associated to the email address you have on file.  

It is possible to add additional emails to your account and link S-Users associated with different e-mail addresses.  

Currently, this is not considered but it will be a future deliverable.

Initially, you will only be able to reset your password by e-mail.  

The users will be able to take all their personal SAP-specific information with them wherever they work. This includes personal information about the users. Soon, we will include the learning certifications and content-based information, such as blogposts via communities.  

Companies will own and manage its employee’s access and permissions.  

If a user will leave the company the information about the user’s permission and authorization to access the company's systems stays with the company. The responsible company administrator must withdraw the permissions and authorizations to access the systems just as they do today. The SAP Universal ID account could be further used by the user within another company that does business with SAP. In case the Super Admin forgets to withdraw the permissions, the user still has access to the systems. In future, there will be an alert message to the company administrators, if unauthorized users are actively using their accounts to access the SAP Portals.  

If the Super Admin forgets to withdraw the permissions or access to the systems, the user still has access to the company’s data and systems. However, we are working on a feature that will inform company administrators about activity from employees who have left their company.  

So far nothing will change on the S-User passport. If anything is planned around passports, we will properly communicate and will let you know.